No transactions shown when filtering to personal on mobile (edited)

Lhh

Ever since I have upgrade to QBP from just personal, when I try to filter on the mobile and tablet app to just personal transactions that have not been reviewed, it shows no transactions of this type exist. When I perform the same exercise on the web version, it shows all the filtered transactions correctly.

Coach Jon

Hello @Lhh,

Thanks for reaching out! To better help us understand the issue, could you please provide screenshots showing the problem from your end? This will help us determine if we can reproduce the same issue from our side. I would also have you verify if uninstalling and reinstalling the mobile application resolves the issue you are seeing. Let us know!

Lhh

the screenshots above show I’ve selected “personal” and “Not Reviewed” and results in nothing. Last photo shows many transactions that fit this filtering criteria

Coach Jon

Hello @Lhh,

Thanks for the information! I was able to replicate the issue from my side as well, so we should be able to get this reported to our product team. However, when checking from my side, I noticed that the issue exists even without selecting the "Not Reviewed" filter option. It seems like the issue is specific to the "Personal" usage filter option. Can you confirm if this is the case for you as well?

Lhh

Confirmed. Issue persists even when just filtering to "Personal" usage

Coach Jon

Hello @Lhh,

Thank you for confirming! I did report this to our product team and will follow up here when we have any status updates to share going forward!

SIMPL-31489

Lhh

10-4. Thank you. I will be on the look out for an update.