CIT bank connection not working again - Care Code:request-body-field-unsupported (edited)

comma0252
comma0252 Member
edited January 14 in Adding and Updating Accounts

Connection to CIT seems to be broken, getting this after entering credentials: Care Code:request-body-field-unsupported

Login works on bank website.

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited January 14

    @comma0252, thanks for reaching out to the Community with this issue!

    When checking your connection attempts from our end, I was able to confirm the request-body-field-unsupported error with 'CIT Bank N.A New Login' in Quicken Simplifi. Let's start by having you try establishing a completely fresh connection with the bank to see if doing so clears things up for you. Here are the steps to do so:

    1. Make all of the accounts with this bank manual by following the steps here.
    2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    3. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here. 

    Let us know how things go!

    -Coach Natalie

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