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gm financial auto - FDP-106 (edited)

sgrnspan

gm financial auto is still not working but the noteification you are working on it is gone

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Coach Jon

Hello @sgrnspan,

Thanks for reaching out! From our side, I can see that you are receiving an FDP-106 error when trying to connect to GM Financial Auto Loan. Can you let us know if you are trying to add the account for the first time in Quicken Simplifi? Or are you trying to update an existing account already within Quicken Simplifi? For the latter, I would see if the following steps work to resolve the issue:

Make all of the accounts with the bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know how this goes!

geewiz2k1

@Coach Jon I'm having the same issue. I executed the instructions in you comment. I'm still getting the fdp-106 error.

Coach Jon

Hello @geewiz2k1,

Thank you for reaching out as well! Can you please let us know if you are trying to add the account for the first time in Quicken Simplifi? Or are you trying to update an existing account already within Quicken Simplifi? Can you also please provide a screenshot of the error message from your side?

geewiz2k1

Hello @Coach Jon,

I guess now that I have changed my account to manual this would be me trying to connect a new account.

GM Screenshot 2026-01-20 .jpg

It has been about a week or so since the account stopped working and started giving this error.

Coach Jon

Hello @geewiz2k1,

Thanks for the reply! Please provide the following information to better assist us. Feel free to send this via DM to me if you prefer:

The name of the account, as it appears in Quicken Simplifi.
The name of the account, as it appears on the bank's website.
What type of account are you attempting to connect?
Has there been any changes made to the bank's website or the sign-in process recently?
Has there been any activity in the account in the last 90 days?
What is the exact URL you see after signing into the bank’s website?
A screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.

We will also need logs to be sent:

Log in to the Quicken Simplifi Web App.
Select Profile from the left-hand navigation bar.
With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

geewiz2k1

@Coach Jon

The name of the account, as it appears in Quicken Simplifi.
- GM Financial 4903
The name of the account, as it appears on the bank's website.
- XXXXXXXX4903
What type of account are you attempting to connect?
- Vehicle Loan
Has there been any changes made to the bank's website or the sign-in process recently?
- I don't login there very often, but none that I see
Has there been any activity in the account in the last 90 days?
- My monthly payments
What is the exact URL you see after signing into the bank’s website?
- https://www.gmfinancial.com/en-us/myaccount/dashboard.html
A screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.
- See attached

GM2 Screenshot 2026-01-20.jpg

Jrunner01

Same issue here. In fact I recall the simplifi software says they are working on it when I last tried to sync GM financial yesterday or this AM. FYI this was a pre existing GM account I had added since day 1 of starting with Simplifi and had been manually asking it to sync since I had two factor auth and needed to satisfy that before it could successfully auto sync, since auto sync with 2 factor wasn't working in the past from Simplifi.

Coach Jon

Hello @geewiz2k1,

Thank you for the requested information! Were you able to send the logs I requested as well? Let us know!

geewiz2k1

@Coach Jon I do not see a send feedback option under the profile menu.

geewiz2k1

Never mind, I got it. Sorry for the delay.

Coach Jon

Hello @geewiz2k1,

Thank you for the reply! Our product team is now aware of this known issue with GM Financial Auto Loan. We have an alert that you and other users can follow for status updates here as we work toward a resolution.

https://community.simplifimoney.com/discussion/15473/new-1-21-26-gm-financial-auto-loan-returns-fdp-106

In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center

sgrnspan

any updates

sgrnspan

any updates on this

Coach Kristina

Thank you for the follow-up,

https://community.simplifimoney.com/discussion/comment/64938#Comment_64938

There are no new updates yet. If you haven't already done so, please bookmark the Community Alert linked below to be notified of any updates, once available, and to know when the issue is resolved:

https://community.simplifimoney.com/discussion/15473/new-1-21-26-gm-financial-auto-loan-returns-fdp-106

Thank you!

geewiz2k1

My GM Financial account started working again Tuesday 2/10/2026. I assume this has been resolved since it has been connecting and updating all week.

-Gary W. Brown

sgrnspan

mine as well