EQ Bank Error FDP-106

donnajean
donnajean Member ✭✭✭
edited January 22 in Adding and Updating Accounts

Once again, I am unable to connect to EQ Bank (Canada). This has been ongoing for six days now. I have attempted to 're-connect' the accounts several times with no success. I do not even receive an authentication code. I do not see it listed as a known online banking issue. Please advise. Thanks.

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @donnajean,

    Thanks for reaching out! I do see that EQ Bank is reporting connection issues at this time. I would see if the following steps help to resolve the issue you are seeing:

    • Make all of the accounts with the bank manual by following the steps here.
    • Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    • If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    Let us know!

    -Coach Jon

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