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EmpowerMyRetirement disconnected? (FDP-6000 error)

Amethyst64

Is this affecting others too, or just me?

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Coach Kristina

Hello @Amethyst64,

Thank you for reaching out! To help troubleshoot this issue, I checked our internal tools, and can see that you're getting a FDP-6000 error while attempting to reconnect your account. Unfortunately, that is a known issue. I recommend bookmarking the Community Alert linked below to be notified of any updates, once available, and to know when the issue is resolved:

https://community.simplifimoney.com/discussion/15244/ongoing-12-29-25-empower-retirement-returns-an-fdp-6000-error

Thank you!

CTP-15761 // CTP-15784

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