Alerus connection STILL doesn’t work (FDP-103)

aariana
aariana Member ✭✭
edited 3:36PM in Adding and Updating Accounts

I started a thread back in August 2025 and many people reported the same problem. The thread was simply closed without an explanation. How frustrating to wait half a year for a resolution only to find out nobody even has it on their radar. Please open that thread and actually assign a technical owner.

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @aariana,

    Thank you for reaching out! Reviewing that previous thread, I can see that an alert was created to track the issue. That alert shows that the issue was resolved in January.

    Since you are still getting a FDP-103 error when attempting to connect/reconnect your account, please try connecting using this connection option: Alliance Benefit Group.

    Screenshot 2026-02-01 at 11.00.49 AM.png

    Please let me know how it goes!

    -Coach Kristina

  • aariana
    aariana Member ✭✭

    Hi coach Kristina,


    That resolved the issue! Thank you!

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