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Alerus connection STILL doesn’t work (FDP-103)

aariana

I started a thread back in August 2025 and many people reported the same problem. The thread was simply closed without an explanation. How frustrating to wait half a year for a resolution only to find out nobody even has it on their radar. Please open that thread and actually assign a technical owner.

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Coach Kristina

Hello @aariana,

Thank you for reaching out! Reviewing that previous thread, I can see that an alert was created to track the issue. That alert shows that the issue was resolved in January.

Since you are still getting a FDP-103 error when attempting to connect/reconnect your account, please try connecting using this connection option: Alliance Benefit Group.

Screenshot 2026-02-01 at 11.00.49 AM.png

Please let me know how it goes!

aariana

Hi coach Kristina,

That resolved the issue! Thank you!