HealthEquity HSA Investment Account Missing

aqua
aqua Member

I can now add my HealthEquity HSA savings account to Simplifi, but my investment account is missing. Is Quicken working with HealthEquity to make investment accounts available?

Comments

  • nrp06
    nrp06 Member ✭✭✭

    Hi @aqua .

    Do you mind me asking HOW you added the HealthEquity HSA?

    For me, Quicken is asking for username AND password.

    But HealthEquity does not work with passwords anymore, only with passkeys.

    Thanks for any info.

  • magusgs
    magusgs Member

    Legacy users on desktop still have access to password login. I'm in the same situation as aqua: Simplifi sees the cash account but not the investment account.

  • nrp06
    nrp06 Member ✭✭✭

    Thanks @magusgs

    I had access to password, but a few weeks ago, when I logged into HealthEquity, they forced me to opt in to passkeys. So now login in with a password is not an option anymore, at least for me.

    Thanks for replying.

  • magusgs
    magusgs Member
    edited 6:51PM

    It looks like HealthEquity is gradually rolling out passkey authentication, so soon we'll all be in the same boat. Hopefully Simplifi will quickly resolve the issues with their interface that are blocking passkey authentication.