Transfers to Apple Savings account causes a balance discrepancy while pending (edited)

darrylvoss

I've noticed that whenever I initiate a transfer from another bank into my Apple Savings account, the balance drops to the dollar value of the amount being transferred instead of reflecting the actual current balance. It eventually resolves once the transaction gets settled, but I'd like it to not do that. :)

Coach Jon

Hello @darrylvoss,

Thanks for letting us know! We can certainly look into why this might be occurring for you. Can you please try these troubleshooting steps first to verify if they resolve the issue?

Make all of your Apple Wallet accounts manual:

1. Click the Menu icon (the three lines in the upper left corner).
2. Select Settings and then Accounts.
3. Locate the Account you'd like to make 'manual' and click the three dots at the end of it.
4. Select Make manual.
5. Click Confirm.

Check third-party access to your Apple Wallet information:

1. Go to Settings in your Apple Account.
2. Tap on Privacy & Security.
3. Select Wallet.
4. Choose Quicken Simplifi (or any other relevant third-party app).
5. Make sure to select Allow All Activity.
6. Re-add your Apple Wallet accounts.

To link the account(s) found to your existing account(s), follow these steps:

1. Click the Link to the dropdown menu.
2. Select the existing account from the list.
3. Click Update, and then click Confirm once each account selection is completed.

If the issue persists, please let us know!