[RESOLVED] 2/28/26: Manual Account Balance Discrepancy or $0 Balance

Coach Kristina

We are currently investigating an issue where manual accounts either have a balance discrepancy or show a $0 balance in Simplifi.

We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

ISS-12263909

Coach Natalie

RESOLVED 3/2/26

This alert has been marked as resolved, as users can use the "Re-sync balance" option available in manual accounts to immediately fix manual account balance discrepancies.

Thank you!