Everbank - FDP-101 error
For the last two days, Everbank has been displaying the following error:
The accounts will not update. I have tried the Simplifi website and the app. I tried resetting the connection but it doesn't fix the problem. Now, my accounts are in a "disconnected state" and are showing a $0 balance. I can access my Everbank accounts via their website and app without a problem so it appears to be another update issue with Simplifi. Any help is appreciated.
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@lencoh82, thank you for letting the Community know about this issue!
When checking your connection attempts with EverBank Consumer on our end, I can confirm the FDP-101 error. I also see the FDP-101 error when testing in Quicken Simplifi with dummy credentials, so it is likely happening to all users with this bank.
An FDP-101 error is usually temporary and typically means that the bank is throttling or blocking connection traffic. I see the error started for you yesterday, so please allow a bit more time and let us know if you're still unable to connect after 48 hours.
We look forward to hearing back from you!
-Coach Natalie
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@lencoh82, we now have an Alert for this issue that can be followed for updates moving forward:
Thank you for your patience as we work to resolve this matter!
-Coach Natalie
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