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FirstBank of Colorado FDP-101 error (edited)

dugaldo

Hello Simplifi Support,

I can’t connect my FirstBank of Colorado accounts to Simplifi. The connection attempt consistently fails with care code FDP-101. I tried reconnecting just now (March 3, 2026) from Settings → Accounts and received the same error.

Details:

Institution: FirstBank of Colorado (connection listing shown as “FirstBank of Colorado”).
Error code: FDP-101 (Care code displayed during the connect attempt).
Date/time of latest failure: March 3, 2026 (please assume my local timezone unless you need a specific timezone — I can provide exact timestamps on request).
What I tried: Selected Edit → Reconnect (also attempted alternate FirstBank entries in the Add Account list, if present), re-entered username/password, and stood by to complete any MFA prompts. The failure occurs during the connection attempt (before/after MFA)

Request: Please escalate this to your connections/banking team and check whether FirstBank of Colorado is blocking aggregator connections, throttling requests, or if there is a known service outage/instance mismatch. If you need any logs, exact timestamps, or to have me re-attempt the connection while you watch, I’m available.

Account details you may need:

Account holder name: [removed - privacy]
Primary email on my Simplifi account: [removed - privacy]
Simplifi subscription tier: Simplifi (annual)

Please let me know if you need the exact timestamp, screenshots of the error, or any other details. Thank you.

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Comments

Coach Natalie

@dugaldo, thank you for posting about this issue!

When viewing your connection attempts from our end, I'm able to confirm the FDP-101 error. It looks like it started yesterday. Since it's unclear if you've made the accounts fully manual and then attempted to reconnect to the bank, please follow these steps to do so. This will establish a completely fresh connection with the bank, as well as allow us to confirm the error on a new connection:

Make all of the accounts with this bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

If the error persists after doing so, you'll want to allow more time, as FDP-101 errors usually resolve on their own. Please let us know if the issue continues after a full 48 hours.

We look forward to hearing back from you!

dugaldo

Thanks for reaching out and have tried all the steps mentioned and used your Support team, but to no avail. The connection was unsuccessful

Seems like this is an ongoing issue BUT I now got a 100 code.

I will have to endeavor to add these transactions Manually but that is obviously not desirable…!

https://community.simplifimoney.com/discussion/15772/ongoing-2-18-26-firstbank-of-colorado-returns-an-fdp-7500-error

Coach Natalie

@dugaldo, thanks for the reply!

I'm not seeing any errors with FirstBank of Colorado on your latest attempts today. Are you referring to a to.100 error? If so, the to.100 error is a timeout error, which may be caused by the connection timing out or by not entering MFA fast enough, etc. Were you still prompted for MFA when connecting to FirstBank of Colorado in Quicken Simplifi? If so, how fast did you input the code? Otherwise, I'd recommend waiting 24 hours before trying to connect again in case it's a timeout issue.

As for the Alert you shared, yes, FirstBank of Colorado has been experiencing some connection issues. However, the FDP-7500 error is not the same as the FDP-101 error you were originally receiving, or the 100 error you're currently receiving, which is why we're taking a separate look at the issue instead of having you follow the Alert.

Let us know!

dugaldo

Hello Natalie - I was not prompted for MFA when connecting to FirstBank of Colorado in Quicken Simplifi. The banks accounts have all been made manual and I have deleted any association with FirstBank showing.. will wait another 24hours then.

dugaldo

Hello again @Coach Natalie Is there any hope of a resulotion for this as I am still getting a time out error code and all my total bank balance numbers continue to be negative and are making everything incorrect. Thanks

Coach Natalie

@dugaldo, thanks for reaching back out!

I'm not seeing an error for you when checking your latest connection attempt from our end. You're still receiving the to.100 error, is that right? If so, before today, I see that your last attempt was on the 10th. Was the to.100 error returned then as well? I just want to be sure, as this attempt shows no error on our end either. And how much time passes from making the initial connection to the to.100 error occurring in Quicken Simplifi?

Let us know!

dugaldo

Hello again @Coach Natalie - thanks for the prompt follow up. Much appreicated for your time. I am not sure then of what you see exactly, as I had tried this yesterday just before messaging you. As I am going into Add Account and adding the 1st Bank (First Bank) of Colorado login website, which is https://www.efirstbank.com/internet-banking/log-in-sign-up.htm and then enter my sign in and password details…then it "spins" and states "Securing Conection" but is taking about 4-5 minutes before I get the…"We are unable to connect to FirstBank of Colorado - ICM at this time. Please try again later. Care Code: to.100"

Coach Natalie

@dugaldo, thanks for the reply!

To clarify, we don't need to see the error on our end; we just need to confirm certain things before we can review the issue for escalation. In this case, we need to know that the to.100 error has been occurring for more than 48 hours. Since there is a gap in attempts (from the 10th to the 16th), we want to confirm that the connection attempt on the 10th also resulted in a to.100 error, as this will give us a timeline of more than 48 hours. Hopefully this makes more sense.

Please also provide a screenshot of the error you're receiving in Quicken Simplifi, so we have proof of that, since we can't see it on our end. Also, it sounds like you're not prompted for MFA when making this connection in Quicken Simplifi, is that right? Do you normally have to complete MFA when signing into the bank directly?

dugaldo

Hello @Coach Natalie - I can confirm that the connection attempt on the 10th and yesterday and again today resulted in a "to.100 error." and all your other assumptions were correct BUT as I was typing this and redid everything to get the screen shot…A "St Patrick's Day" miracle happened as it has now connected - GO fig! So I will bid adieu and thank you for manifesting or getting this sorted in someway Have a great day ahead …

Coach Natalie

@dugaldo, very nice! Let us know if the issue pops back up again.