Duplicate bills showing in mobile app

RobI

Its correct on the web app. Duplicates for recurring bills showing up each month in mobile app for some bills, not all. I noticed it because its flowing though to the Spending plan bills total and showing an almost overspent forecast.

Edit : On a deeper dive it may be that the duplicates are from an older bill series that was removed and readded, but the mobile app never removed the earlier series.

iOS app

Coach Jon

Hello @RobI,

Thanks for reaching out! If it is correct in the web application, and you only notice the issue on the mobile application, I would see if uninstalling and reinstalling works to resolve the issue here.

Once it is reinstalled, check whether it aligns with the web application. If it still does not, please try removing the older series you mentioned. Let us know how this goes!

RobI

I did a reinstall and it fixed the duplicate recurring series which were only showing in spending plan but creating incorrect calculations of available spend

Coach Jon

Hello @RobI,

Thanks for letting us know! Glad to hear the original issue was resolved. As for the incorrect calculations you mentioned, I think we will need more information to help troubleshoot. Can you provide a screenshot showing the issue from your end?

RobI

Its gone now, but the total of the billing section added both duplicates to the total bills for month. This higher number was then subtracted from income total and showed this as the available amount.

Meanwhile Web app had no dupes and a different total for bills and available. Its felt almost as if the dupes were cached in mobile spending plan and no amount of refreshing could get it to remove the dupes

Coach Jon

Hello @RobI,

It may have just been a small update issue. I am at least glad that it is no longer happening. If you do see it again in the future, be sure to let us know!

Thank you!