ExxonMobil Savings Plan "You have already added all your accounts"

System
System Administrator admin
edited 1:51PM in Adding and Updating Accounts

This discussion was created from comments split from:

"You have already added all your accounts" message with Voya Financial.

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  • ClydeO
    ClydeO Member
    edited 1:43PM

    Same problem with Voya.

    I have tried several of the Voya logins with the same result. It says the account has already been connected.

    image.png

    It lists the account under settings, but no sub accounts under it.

    image.png

    The account has regular activity every month.

    If I log out of Simplifi and log back in, it no longer shows the account in the settings tab. If I add it again, same error message.

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