No balance or transaction updates since friday (edited)

Dr Gene
Dr Gene Member
edited 5:18PM in Adding and Updating Accounts

No changes have been made to settings, but none of the bank transactions or account totals have been updated for 3 days now. I am a new user and deciding whether to keep the program - why would this occur? Does this occur often? How is it remedied?

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Dr Gene,

    Thanks for letting us know! To help clarify your issue, can you let us know whether this applies to all accounts or a single account in Quicken Simplifi? Does this issue affect more than one financial institution in Quicken Simplifi? Are you receiving a specific error when connecting, or are no transactions downloading at all, even though you're connected?

    Let us know!

    -Coach Jon

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