Update on Empower FDP-6000 issue (edited)

gwells1967

Could i get an update on the following:

 Empower Retirement returns an FDP-6000 error

Coach Natalie

@gwells1967, thanks for reaching out to the Community with your inquiry!

There is no update to provide on the FDP-6000 error with Empower. As soon as we have any news to share, it will be posted to the Alert, so please be sure to follow along there for future updates:

https://community.simplifimoney.com/discussion/15244/ongoing-12-29-25-empower-retirement-returns-an-fdp-6000-error

In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: https://support.simplifi.quicken.com/en/articles/3348103-managing-transactions-in-quicken-simplifi#h_85ca9fed99

If the account is an investment account, which I believe Empower accounts typically are, the manual tracking steps are a little different:

1. Make the account manual so you can add and edit Holdings:  https://support.simplifi.quicken.com/en/articles/5321064-how-to-make-an-account-manual#h_d9c41566d8  
2. Add/edit your Holdings to keep accurate records:  https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi#h_f8a7bc2e30 and https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi#h_034717f2b3  

We appreciate your patience as we work to resolve this matter!