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Recurring History Missing with Bill Connect On (edited)

tvlkidd

Has anyone else noticed that the History is blank on Recurring Series when Bill connect is turned on?

If it's setup as recurring, but no bill connect I see all the history. When I view bill connected items the history is blank.

This is for web 6.15.0

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Comments

Flopbot

I don’t have a ton of history to go on here, but it’s working for me on the iPad mobile 6.14.2. I don’t have the ability to check the desktop at the moment. For whatever reason, I’ve never had much luck using the Bill Connect feature

tvlkidd

oh …. Hmmm

Do you have a credit card that has bill connect turned on? If so, could you check (specifically) the credit card recurring history

Coach Kristina

Hello @tvlkidd,

Thank you for letting us know you're seeing this issue. I have a credit card with Bill Connect turned on.

Are you encountering this issue with blank history in the web app, the mobile app, or both? If you haven't already done so, please try logging out of the app, then back in.

I look forward to your response!