Projected Low Bank Balance Notice Generating Even after $$ Threshold Change

Jbweb316
Jbweb316 Member
edited April 21 in Troubleshooting

I lowered the threshold at which I want to receive notice of projected low bank balance, but I continue to receive notices if the balance dips below the PREVIOUS amount even though the balance is projected to be ABOVE the new amount I set. The new amount is being totally disregarded and it's annoying. I've tried turning the notice off and on again, but that hasn't helped.

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jbweb316,

    Thanks for reaching out! This may be one of those things that take time to update. How long have you waited after changing the amount? I would check to see if changing the notification amount in another web browser/incognito mode works to resolve the issue you are seeing here. Be sure to let us know if the behavior continues.

    -Coach Jon

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