[ONGOING] 4/22/26: Freedom Mortgage - Loan Balance Positive Instead of Negative

Coach Natalie
Coach Natalie Administrator, Moderator admin
edited May 6 in Current Online Banking Issues

We are currently seeing an issue with Freedom Mortgage displaying a positive loan balance in Quicken Simplifi instead of a negative one. This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but we will post updates as soon as we do.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

CTP-16839

-Coach Natalie

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    ONGOING 5/6/26

    This Alert is still listed as ongoing, and there is currently no ETA on a resolution, though we are continuing to investigate the issue. We will post back when an update or resolution becomes available, so please bookmark this Alert to receive those notices.

    We appreciate everyone's patience!

    -Coach Natalie

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