it fails everytime I use the template and takes hours and hours, is there live help?
Hello @waysie,
Thanks for reaching out! We have a great support article that contains steps and guidelines for importing transactions here: https://support.simplifi.quicken.com/en/articles/4413430-how-to-manually-import-transactions#h_a40057a0e7
If you are still having trouble and prefer live help, you can also always contact our support team directly via chat/phone: https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support#h_0a6c6814ac
I hope this information helps!