Linking multiple Chase logins (edited)

JP Mich

Is there a workaround to this? I have two different logins for chase but quicken will only link to one of them at a time. I can reconnect the broken one, but it then breaks the other link.

I can't imagine this is a hard problem to fix. Wave Financial, which is a big step down from Quicken, is able to link both without a problem.

Thanks

Coach Natalie

@JP Mich, thanks for reaching out to the Community!

This is a known issue with some financial institutions. Here are a couple of active Alerts for reference:

https://community.simplifimoney.com/discussion/14961/ongoing-11-18-25-vanguard-issue-connecting-multiple-logins

https://community.simplifimoney.com/discussion/15179/ongoing-12-18-25-td-bank-issue-connecting-multiple-logins

I can also confirm that Chase specifically is being worked on, as I personally participated in a debugging session with Intuit and our engineering team here at Quicken just a few weeks ago for my Chase accounts.

At this time, as mentioned in the Alerts I shared above, the recommended workaround is to use different bank instances for each credential set. For example, you can use the bank option listed as 'Chase' for the first set of credentials, and then use 'Chase Investments - New' for the second set. These appear to point to the same API, so I don't think the "investments" part matters.

This workaround hasn't been confirmed for Chase yet, as far as I know, but I hope it works for you. Let us know!