Frost Bank FDP-101

Marshall01

FDP-101 error. My frost Bank account stopped syncing 13 days ago. Please help.

Coach Natalie

@Marshall01, thanks for reaching out!

I was able to confirm the FDP-101 error when checking your connection attempts with Frost Bank from our end. I checked for known issues and open tickets, and didn't find anything at this time.

Since the error is occurring on an existing connection in Quicken Simplifi, let's have you start by following these steps to establish a completely fresh connection with the bank:

1. Make all of the accounts with this bank manual by following the steps here.
2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
3. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here. 

Let us know how things go!