USAA accounts do not show in Quicken Simplifi - "You have already added all your accounts" (edited)

fastman2
fastman2 Member

I added USAA bank, but the accounts do not show in Quicken Simplifi. I've included a snapshot picture of my other accounts where the accounts are recognized as an example. Somehow USAA accounts are not shown. I've deleted the connection several times and added USAA again with no success. The third-party connection from Quicken is recognized by USAA. I've tried incognito mode, no luck. I'm out of options. Please help!

Screenshot 2026-05-27 220817.png Screenshot 2026-05-27 220448.png Screenshot 2026-05-27 220424.png
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  • fastman2
    fastman2 Member

    Even when I delete the account and re-connect with USAA bank, I get this response at the end. Frustrating!

    Screenshot 2026-05-27 222526.png
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @fastman2, thanks for posting!

    To clarify, have you ever successfully added your USAA accounts in Quicken Simplifi, or is this your first time adding them? Also, the first screenshot you sent above — is that an empty institution (meaning there are no accounts under it) below Manual Accounts in Settings > Accounts? If so, you can and should delete it.

    Screenshot 2026-05-28 at 9.37.15 AM.png

    And finally, do you see USAA listed anywhere else on the Settings > Accounts page?

    Let us know!

    -Coach Natalie