I have not had connectivity to RW Baird going on 4 weeks. Is there a problem on the Simplifi side? Does anyone else have that issue?
Hello @nganfield,
Thanks for reaching out! I can see that you are experiencing an FDP-105 error when trying to connect. When viewing the financial institution from our end, I can also see that they are currently blocking connections within Quicken Simplifi. This appears to have started on June 10th and will continue until July 1st, according to the banner.
I would suggest waiting until after July 1st to connect and letting us know if things still do not work after that time. We appreciate your patience!
I have been having the same issue. I am going to contact Baird and see what is going on
Thanks. Please let us know what you hear.
@Admin. We still do not have connectivity to Baird. Do you have any guidance?
Thank you for the update! On our end, I am no longer seeing an FDP-105 error for you. Are you still receiving this error when trying to connect?
If you are not, can you let us know specifically what is occurring?
I can’t connect to Baird still. Here is the error I am getting
Thank you @Nishant,
Can you please provide a screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL? This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a desktop browser, not a mobile one, and redact any private info, such as account numbers.
We will also need logs to be submitted:
I left feedback from the Simplifi website as instructed. Do you see that? Do you need more?
Hello @nganfield and @Nishant,
Thank you both for the replies! The screenshot of the account summary does need to contain all the information I listed in my above reply. Once you have sent that information, please let us know!
Here you go. It is on the website. The full address is https://bol.rwbaird.com/sign-in
The addresss was shortened in this screenshot.
Unfortunately, we will need the Account Summary screenshot from a desktop browser, not a mobile browser. Let us know once this can be provided! Feel free to DM it to me if you prefer!
I went and followed your instructions. In the feedback section, if I click on include screenshot it does of my quicken home page. and there is no place to attach the screen. This is the screen shot of home page when i log into my baird account.
Hello @Nishant and @nganfield,
I have reported this issue to our service provider and will follow up here with any updates going forward as they research a resolution.
In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center
If the account is an investment account, the manual tracking steps are a little different:
EWC - 12485104
@Coach Jon thank you. I am hoping that the issue can be resolved asap. The initial message a few weeks ago was that the issue was known and we will be able to connect after July 1st. I hope you can escalate because this is a big financial institution and I am sure many are impacted. I will try to escalate it with Baird too.
Here you go.
I am back with an update from our service provider on this issue! It looks like Robert W. Baird & Co. is temporarily unavailable for maintenance. We do have an alert up for this issue that you can follow for updates in the meantime here:
Thank you for your continued patience!
thank you for the heads up. @Coach Jon . This has been an issue for a while so I hope it is resolved soon
It's been 51 days and counting.
Any update?
https://community.simplifimoney.com/profile/Coach%20Jon Any update?
It's been 53 days and counting.
@Coach Jon Is there any update on this?
Hello everyone,
The Alert for this issue is still ongoing. Please follow it, as any news, including a resolution, will be posted there:
It's been 55 days and counting. But they are investigating it. 😉