Happen Bank FDP-155 (edited)

AsyncC
AsyncC Member ✭
edited June 23 in Adding and Updating Accounts

LendingClub rebranded to Happen Bank today. It's broken my connections to them. Is anyone able to connect to Happen Bank?

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  • looper33
    looper33 Member ✭

    Broken here too. I tried making the accounts manual and connecting to Happen.com (which is listed as part of Accenture, so that might be an old listing before LC bought the domain). No luck

    Hope they fix it soon, LC is my daily driver and I'm sort of flying blind..

  • nct18
    nct18 Member ✭

    Same issue here.

  • Coach Jon
    Coach Jon Moderator admin

    Hello everyone!

    Thanks for reaching out and letting us know that you are all experiencing this issue. I can see this FDP-155 error from our end for Happen Bank as well. Can you please let us know when you were last successfully connected? Have any of you noticed any changes to the bank's website?

    If you can also provide a screenshot of the Accounts Summary page from the bank's website that includes a wide enough view to show the full page URL, this would help us with further troubleshooting. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.

    Please also provide your logs via the 'Send Feedback' option:

    1. Log in to the Quicken Simplifi Web App.
    2. Select the Profile icon in the upper-right corner of the screen.
    3. With the Profile menu open, hold down the Option key (Mac) or the Alt key (Windows), and then click Send Feedback.
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.
    image.png

    Thank you!

    -Coach Jon

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