Recurring Transaction Matching Issue

CROforce

Hi Simplifi Support,

I wanted to report an issue that occurs frequently enough to become quite frustrating. The example below illustrates the problem, but it isn't limited to this specific transaction—it can happen with different recurring transactions as well.

I have a recurring transaction called INSURANCE, which is an automatic payment of $200 charged to my Visa card each month.

I also have a recurring transfer from my bank account to my Visa card for $200, labeled VISA - Insurance, which is used to pay off that insurance charge.

Now, let's say I make a separate purchase, such as $35 for groceries, using the same Visa card. I then manually transfer $35 from my bank account to my Visa card to pay for that purchase.

The issue is that when Simplifi downloads transactions the following day, it sometimes incorrectly matches that $35 manual payment to my recurring VISA - Insurance transaction. As a result:

• The original recurring $200 VISA - Insurance transaction gets pushed to the following month.
• My projected Cash Flow becomes inaccurate.
• I have to manually find the incorrect match, fix the recurring transaction, and adjust the dates.
• Even after correcting it, the fix often doesn't persist. The next time transactions are downloaded, Simplifi may again push it into the following month.

This happens often enough that it has become difficult to rely on the recurring transaction schedule and projected Cash Flow.

Could you please investigate why Simplifi is matching unrelated manual payments to recurring transfers simply because they have similar payees or destinations? Ideally, recurring transactions should remain associated with their intended scheduled payments and not be reassigned based on unrelated manual transfers.

Thank you!

Coach Jon

Hello @CROforce,

Thanks for reaching out! With Amount Matching for recurring transactions, all match criteria options consider the following details: date, payee, category, series type, and transaction amount.

Quicken Simplifi will first try to match your recurring transactions by payee name. Quicken Simplifi will honor your Amount Matching settings only when both of the following are true:

1. The downloaded transaction has the same payee name.
2. and the date is within 10 days before or after the recurring transaction’s date.

When honoring the Amount Matching settings, Quicken Simplifi uses the original recurring series amount rather than the specific reminder amount. https://support.simplifi.quicken.com/en/articles/9174873-amount-matching-for-recurring-transactions#h_71d4fa49fa

In this case, I would suggest changing your Match Criteria option for this recurring transaction to see if it works better for you going forward. Exact Amount may be good here since it sounds like the payee you mentioned is used for a couple of different expenses.

• Auto Match: Quicken Simplifi automatically links transactions based on predefined logic. This may work well for common bills, but it may not always be accurate.
• Any Amount: Links any transaction with a matching payee name, regardless of the amount. Useful for bills like utilities or credit cards that vary monthly.
• Exact Amount: Only links transactions that match a specific dollar amount. Ideal when the payee is used for multiple types of expenses.
• Limited Range: Allows a 30% variance (15% above and 15% below) around the set amount. Helpful for subscriptions or bills that fluctuate slightly over time.

I hope this information helps!