I need to reconnect my account but I never get the login page. The popup window shows the following error.
{"code": 401, "message": "invalid_client", "debugMessage": "client not configured for FI", "request_id": "d05cb165f75d4e17a3f8f4e0d096f4d2"}
Hello @cruisencode,
Thank you for letting us know you're encountering this issue. Due to the nature of this issue, I recommend that you contact Quicken Simplifi Support directly via chat for further assistance, as they have tools we can't access on the Community, and they can escalate the issue as needed. For information on how to contact Support, please see this article: https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support#h_0a6c6814ac
I apologize that I could not be of more assistance!
Our team is aware of this known issue with Partners FCU and is currently working on a resolution. You can follow our alert for updates here:
In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center
If the account is an investment account, the manual tracking steps are a little different:
