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How to recover past daily balances? (edited)

Jlexky

I was impacted by the Raymond James Connection issues from April 2026 to July 2026. In an attempt to fix this issue, I deleted my Raymond James account a few days ago and set it up again as a new account. I was able to recover all of the individual transactions, but I was not able to recover the daily balances. Obviously, this affects the investment reports in Simplifi. Is there a way to recover those daily balances? Thanks!

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Coach Kristina

Hello @Jlexky,

Thank you for reaching out! Are you referring to the data you see on the Balances tab? If you are, then you should see an Import History option near the upper right.

Screenshot 2026-07-12 at 12.13.48 PM.png

For more information on importing balance history, please see this article: https://support.simplifi.quicken.com/en/articles/8912157-how-to-import-account-balance-history#h_15d0a69615

I hope this helps!

Jlexky

@Coach Kristina …. Thank you very much for your quick reply. I was able to update the month-end balances 12/31/25 to 06/30/2026. I had to key these into the CSV manually as I have no way of downloading daily balances. Now, when I go to the Performance tab for my investment, I get the message: “Not enough data available.” How can I fix this as this is obviously a very important analytical tool. Thanks, again.

Jlexky

Coach Jon

Hello @Jlexky,

I am glad you were able to download your historical balances into Quicken Simplifi.

Regarding the "Not enough data available" message in the Performance tab, Performance values depend on the successful aggregation of your accounts and holdings, as well as the accuracy of your Investment Transactions. If you see the message you mentioned, this means that the selected Date Range has no data or not enough data to provide you with performance stats. https://support.simplifi.quicken.com/en/articles/6542812-investing-performance-over-time#h_85c9eb3cc0

I hope this clears up any confusion.

Jlexky

@Coach Jon …, Thanks for this. I do understand how this works. I have imported all the detail transactions in addition to the balances. I would have thought that would be enough to calculate the Performance ratios.

Thanks for getting back to me so quickly!

Jlexky