Vanguard - can’t re-Auth / FDP-350

ps56k

was requested to reauth - all other accts are ok. Tried and at end of process received error screen -,

[edited image to reduce size]

Coach Jon

Hello @ps56k,

Thanks for reaching out! From our side, I can see that you are receiving an FDP-350 error when trying to connect with Vanguard in Quicken Simplifi. Error code FDP-350 typically represents an invalid or expired token.

Please try the following steps to gain a new token and see if they help resolve the issue for you:

1. Navigate to the bank's website, sign in, and then remove Quicken's access from the bank's third-party linked apps.
2. Go back to Quicken Simplifi and make all of the accounts with the bank manual by following the steps here.
3. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
4. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

If this does not resolve the issue, I'd recommend contacting our Chat/Phone Support team directly for more advanced assistance, as they may need to submit an escalation. Our help article here has the steps for reaching out: How to Contact Support | Quicken Simplifi Help Center

Feel free to post back here with any results in case it helps other users!