TIAA FDP-105

bhewey

I just renewed my subscription to Simplifi this week.all information and preferences were still there with the exception of my TIAA account. Whenever I tried to update the account I get a FDP-105 error. Does anyone else receive the same error?

Coach Natalie

@bhewey, thanks for reaching out to the Community!

I can see the FDP-105 error with TIAA when checking your connection attempts from our end. It looks like it started on 7/13/26 and is occurring on an existing account(s) in Quicken Simplifi. Typically, this error means that the bank is temporarily blocking or throttling connection activity. According to our support article, the best course of action is to wait 48 hours. Since you've already done that, I'd recommend following these steps to establish a completely fresh connection with the bank:

1. Make all of the accounts with this bank manual by following the steps here.
2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
3. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here. 

I'd also recommend trying some of the different TIAA options available in Quicken Simplifi when performing step 2. I see one called "TIAA", another called "TIAA Brokerage", and another called "TIAA" at the very bottom of the list that connects through Plaid instead of Intuit.

If these steps don't resolve the FDP-105 error, an escalation may be needed. Our Chat/Phone Support team can help with that: https://intercom.help/acme-1e77d279bfd5/en/articles/5077917-how-to-contact-support

Let us know how things go in case it helps other users!