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Has Error FDP-103 been resolved with UBS? (edited)

Dana Lindsay

I have not had use of my Quicken simplifi account since June 2, 2026. Is anyone else having this problem? I am desperate for this to be resolved. Thank you, Dana

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Coach Jon

Hello @Dana Lindsay,

Thanks for reaching out! We will need more information in order to properly troubleshoot this issue. I was unable to see an FDP-103 error for you from our end. Which financial institution are you experiencing this error with?

Let us know!

Dana Lindsay

Jon:

Since June 1 I have not had transactions recorded from either my Visa credit card or my Visa Checking account into Quicken Simplifi. I have called several times. No Quicken staff has ever acknowledged that Quicken Simplifi can not see an FDP-103 error message that I am seeing. I am told they ‘will make it a priority ‘ to fix it. Why isn’t already a priority? How does one get ‘priority attention’ to issues? I am really upset and see Quicken Simplifi slowly fading in my rearview mirror. Dana

Coach Jon

Hello @Dana Lindsay,

Thank you for the reply. I apologize for the frustration this must be causing you. I can certainly understand how hard it must be.

Reviewing your tickets with our support team, I can see that you are referencing the issue affecting UBS. We are aware of this known issue at this time, and we do have an alert you can follow for updates as our product team works on a resolution:

https://community.simplifimoney.com/discussion/12352/ongoing-05-06-25-ubs-returns-fdp-103-error

In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center

If the account is an investment account, the manual tracking steps are a little different:

Make the account manual so you can add and edit Holdings: How to Make an Account 'Manual' | Quicken Simplifi Help Center
Add/edit your Holdings to keep accurate records: Tracking Investments in Quicken Simplifi | Quicken Simplifi Help Center and Tracking Investments in Quicken Simplifi | Quicken Simplifi Help Center

I hope this information helps! Thank you for your patience!