FAIL CollegeInvest - Direct Portfolio - Non Aggregator FDP-103 error [Edited]

FortDog88

Have been unable to update previously linked CollegeInvest.org accounts in Simplifi for several weeks now. It used to ask me for text 2FA, now it won't even do that. I have logged into site directly using the same credentials and without issue. Below is the error I'm getting when trying to reconnect or even just set up the accounts as though they were new in Simplifi.

To connect to CollegeInvest - Direct Portfolio - Non Aggregator, you must re-enter your credentials. If that does not work, try entering them on the website at CollegeInvest - Direct Portfolio - Non Aggregator to ensure they are correct.
Care Code: FDP-103

Coach Kristina

Hello @FortDog88,

Thank you for reaching out! To troubleshoot a FDP-103 error, please try following these steps:

• When entering your password in Quicken Simplifi, enable the “Show Password” option to confirm no typographical errors.
  • If you're using a password manager, please manually type it in, in case the one saved is outdated.
• Depending on how many times you have tried to add your accounts, you may have locked yourself out, so it’s important to ensure you can sign into the bank’s website using the exact same credentials.
• Update your credentials – Try temporarily updating your password at the bank's website and then try again to connect in Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

Please let me know how it goes!