Starting July 30, I've been receiving the usually-monthly "See your bills & income this month" email almost every day. I also get the matching notification in the app. Is this a known issue?
@padan, thanks for reaching out to the Community!
I haven't personally seen duplicate notification emails, and I just checked my in-product notifications and don't see any there either. I'd recommend turning the notification off and then back on to see if that clears things up for you. There may be something funky going on with the notification itself.
Let us know how things go!
I’m also getting these notifications, and I have received them on the same dates shown in the screenshot by the OP. I’ve tried turning off more notifications; I’m not sure which category this one belongs to
@davidcwalls, thanks for joining the discussion!
I still haven't seen this issue myself. Did you follow the steps in my last comment, by chance?
If so, and the issue persists afterward, please contact our Support team directly for more advanced assistance, as they have the tools needed to provide you with the best path forward and submit an escalation if needed. https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support
Let us know how things go in case it helps other users!
I did try turning off individual notification categories which made no change. Today I turned on “Pause all notifications” and turned it back off. I’ll report back in a few days with results.
