Why don't synced loan accounts download transactions like checking accounts?

Question

I'm frustrated that my synced accounts from a bank, including loans, won't show transaction history for the debt accounts.  But if I create it as a manual account, at least the transfers from those checking accounts will show both sides of the transaction.  Why enable transaction history downloads for synced loan accounts?

SRC54 · Accepted Answer

Are you saying that transactions don't download at all into your loan account?  But you can add them manually? Or can't you?

It might be the way your loan company handles this; it may just update the balance.  But you ought to be able to show the transfer payments from your checking account.  And you could manually enter interest?

I hope you can find a resolution to this.

Coach Laura · Accepted Answer

Hi @BrandonH,

Thank you for reaching out.

In addition to what @SRC54  mentioned, connected liability and loan accounts in Quicken Simplifi currently only download the account balance; transactions are not downloaded. If you'd like to track payments, interest, or other account activity, you can create a manual liability or loan account and enter those transactions manually.

For more information on tracking loans and liabilities, please see this support article.

I hope this helps clarify how connected loan accounts work.