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BMO Bank of Montreal returns FDP-102 error (edited)

awfulhak

On August 20, the BMO app stopped working with a banner saying "you must update the app". After updating, the BMO app worked fine but since then attempts to connect to update my BMO account from Simplify return an FDP-102 after authentication.

Looks like BMO have changed their access URIs again.

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Comments

Coach Natalie

@awfulhak, thanks for posting to the Community with this issue!

I checked your connection attempts from our end and can see the FDP-102 error. It looks like this particular error started on 8/22/26. An FDP-102 error indicates that the bank is throttling connectivity, and these errors usually resolve on their own. Since you've been experiencing it for a couple of days already, however, this may require more advanced assistance from our Support team. https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support

First, though, I'd recommend following these steps to establish a completely fresh connection with the bank, which may clear things up for you or at least allow you to confirm the error on a new connection. Here are the steps to follow:

Make all of the accounts with this bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know how things go in case it helps other users!

donnajean

I’ve been having the same problem. I have not been able to connect to BMO Bank of Montreal for at least 3 days now. I followed your instructions above to make the accounts manual, and then used ‘Add Account’ to attempt to reconnect to the bank, however no success. I continue to get the FDP-102 error. I hope this can be resolved soon. Thank you.

Coach Natalie

@donnajean & @awfulhak, I have forwarded this to our internal teams for further review and investigation.

To assist with the investigation, please provide logs:

Log in to the Quicken Simplifi Web App.
Select the Profile icon in the upper-right corner of the screen.
With the Profile menu open, hold down the Option key (Mac) or the Alt key (Windows), and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

Thank you!

awfulhak

Thanks Natalie, I sent feedback (id 553271262513839873).