I saw SIMPL-35131 was marked resolved; however I’m still seeing this issue. What actions have to be taken to fix the inverse? I tried reset connection from settings accounts but it didn’t seem to make a difference.
Hi @tjc57,
Thanks for following up. As noted in the alert, this issue was marked as resolved on 8/31/26. However, the Alert will remain available for anyone who may still be experiencing the issue.
If you're still seeing the inverse balance after the resolution, please reach out to Quicken Simplifi Support directly for further assistance. They can review your account connection and gather the necessary information to investigate the issue further.
Thank you!
Thanks! Any word on the longstanding bug concerning Apple Cash?
Heres a link to my last communication.
@SRC54, you can follow along with the other issue in the applicable thread.
Thanks!
Same with me. Issue is not resolved and they need to leave the thread saying it was resolved open.
Hi @whyme,
If you're still experiencing this issue related to Apple Savings and the inverse balance, please reach out to Quicken Simplifi Support directly for further assistance. They’ll be able to take a closer look and help troubleshoot the issue with you.
I did. The thread saying it was resolved needs to be updated that it’s not.
[removed - duplicate comment]
Thanks for clarifying. The Alert is currently closed because this is not considered a general issue that is ongoing for all users.
However, as mentioned in the main post for this alert, the Alert will remain available for those who may still be experiencing it. So, even though the Alert is closed, users who are still affected can continue to reference the post and reach out to Support for further assistance.
