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St Paul Federal Credit Union FDP-101 (edited)

ericmn

Saint Paul Federal credit Union recently upgraded their online banking but in doing so broke the connector with Simplfi. I now get the FDP-101. I disconnected and tried reconnecting but got the same error.

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Comments

Coach Aldair

Hi @ericmn,

Thanks for the additional information. I’m sorry you’re still running into the FDP-101 error.

Please try the following steps to fully reconnect your St Paul Federal Credit Union accounts:

First, wait 48 hours and then try connecting the accounts again.
If the FDP-101 error persists, reset the account connection by following the steps outlined here: How to Reset Your Account Connections
After resetting the connection, try adding St Paul Federal Credit Union again and carefully link any accounts that are found to the existing accounts in Quicken Simplifi. Please be careful not to create duplicate accounts.
If you're still receiving FDP-101 after completing these steps, please reach out to our Support team directly for further assistance: How to Contact Support

Our Support team has additional tools available to gather the necessary information and escalate the issue for further investigation if needed.

Thanks! 😺

ericmn

I have already done all these steps but the FDP-101 error persists. Since the credit Union software is completely new I'm guessing the interface between quicken and the credit union need to be updated. Here is the link the the online bank landing page.

https://digital.stpaulfcu.org/

I did reach out yesterday to support via chat. They gave me the same steps and said if they didn't work "give it 5 days".

This is my main bank so without sync functionality working I'm dead in the water.

ericmn

See my response below.

Coach Aldair

I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

thanks