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Santander Consumer FDP-155 Error When Connecting (Edited)

Palliser

hi, this used to work until about a month ago. Anyone else having this issue?

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Coach Aldair

Hello @Palliser,

Thanks for letting us know! I’m sorry to hear the connection stopped working.

I was able to confirm that your account is receiving FDP-155 when attempting to connect to Santander Consumer. This error typically means the financial institution is blocking access to its servers, preventing Quicken Simplifi from retrieving your account data.

Unfortunately, there are no troubleshooting steps available for this error. I recommend reaching out to Santander Consumer to ask whether they're blocking third-party access. You can also contact our Support team for further assistance with the connection.

I'd like to share our article about the error that's affecting your connection with the financial institution: https://support.simplifi.quicken.com/en/articles/13833563-error-fdp-155-when-using-online-services-in-quicken-simplifi

Thanks!

TiggerTrainer

I am having the same issue.

Coach Aldair

Hello @TiggerTrainer,

Thank you for sharing those details! I was able to confirm that your Santander Consumer connection is also receiving FDP-155, which indicates that the financial institution is blocking access to its servers.

Unfortunately, there are no troubleshooting steps available for this error. I recommend contacting Santander Consumer to ask whether they're blocking third-party access.

You can also reach out to our Support team directly for further assistance.

Thanks!