Raymond James Won't Update (FDP-102 Error)

rmarcus88

Hello, Starting about 2 weeks ago, my 4 Raymond James accounts stopped syncing. I tried clicking the "try again" button over the course of several days with no success and recently tried resetting the connection and now get an FDP-102 error.

Would someone be able to assist me with how to reconnect this?

SRC54

Some suggestions:

Go to your web login of Raymond James and make sure you can log in. Make sure that your password and username is correct.

If that works, I would disconnect the 4 RJ accounts by going to Settings:Accounts. Make all of the RJ accounts manual accounts. Be sure NOT to delete anything, just make the accounts manual.

Once the accounts are safely manual, then re-add the accounts. Use the + New Account at the top of the Accounts Bar. Then once you have authenticated and it finds your accounts, link each account to the corresponding manual account so you won't end up with duplicates.

Here's a support article to help you.

https://support.simplifi.quicken.com/en/articles/4959544-how-to-link-accounts

If this doesn't work, then there is probably a problem with Raymond James. Good luck.