SEI Connect - Investors FDP-101 Error When Connecting Accounts (Edited)

AtlChrisC

New user and this is my last account I'm trying to connect. Have been trying since yesterday. I see a few older posts in threads with exact same error. Is there a Connections status page or just the warnings which currently only show Discover having problems? The embedded URL is correct: login.sei-connect.com and I'm asked for and enter the one-time passcode, but then the data retrieval fails. Is there a problem with retrieving two different accounts from this site as shown in the attachment?

SEI Accounts.png

For those with SEI accounts, is this a recurring problem? I know certain institutions are less friendly to aggregators than others, so wondering if trying to add in SEI is more headache than it's worth since I primarily will use Simplifi for Spending Plan.

Thanks

Coach Aldair

Hi @AtlChrisC,

Sorry to hear you're having trouble connecting your SEI accounts!

I reviewed your account and was able to confirm the FDP-101 error. Since you're attempting to connect these accounts for the first time, please wait 48 hours from when you first encountered the error and then try connecting again.

If the error persists, please reach out to our Support team directly for further assistance. They'll have the tools needed to investigate the issue and determine the best next steps.

You can find our Support team's contact options here: https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support

Thanks!