How to Transition from Discover to Capital One? (edited)

Cschaumburg

November 8, my Discover Bank accounts will move to Capital One. How can I assure all my transactions flow to Simplify correctly? When my credit card transitioned, only 3months of transactions came over and I had to manually enter several months.

Coach Aldair

Hi @Cschaumburg,

To help preserve your transaction history, I recommend switching your existing Discover accounts to manual mode before reconnecting them through Capital One after the transition is complete.

Here’s what to do:

1. Switch your existing Discover accounts to manual mode by following the instructions here: Switch a Connected Account to Manual Mode.
2. Once your accounts have transitioned and you can sign in through Capital One, go to + Add Account in Quicken Simplifi and select Capital One.
3. When your accounts are found, carefully link each one to its corresponding existing account in Quicken Simplifi. This preserves your existing transaction history and helps prevent duplicate accounts. See How to Link Accounts.

Please note that linking your accounts preserves the history already in Quicken Simplifi, but it doesn't guarantee that older transactions will download from Capital One. I recommend making sure that your new Capital One user is fully migrated and has third-party access activated so you don't encounter any errors during the process.

Thanks!