LPL only finding two of my four accounts (edited)

DomB

Hello,

I use another financial budgeting platform besides Simplifi and they were having the same issue with LPL. There issue was resolved a couple of days ago. They use Plaid also. When I tried to link again through Simplifi, it is only finding two of my four accounts

Dom

Coach Aldair

Hi @DomB,

Thanks for the additional details! After checking your account, we don't see any connection attempts through Plaid.

Before proceeding, please check whether you're redirected to a different website or URL when accessing the two missing LPL accounts. If so, try searching for that institution using the alternate URL in Quicken Simplifi to see if a different bank instance is available.

If the accounts still aren't found, they may not be supported through the available connection method.

You can also try the following steps:

1. Make the affected accounts manual: How to Make an Account Manual
2. Add the accounts again: How to Add Accounts
3. Link your existing accounts: How to Link Accounts

If you're still unable to find the other two accounts, please share a screenshot of the account list that appears when you're redirected back to Quicken Simplifi during the third step. This will help us better understand which accounts are being returned.

Please let us know.

Thanks!