Recently in Mobile app on Pixel 10 pro xl there are now two or three blank rows between Pending and Cleared transactions in account registers.
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Interesting. I don't see this on my iPhone 14, for what it's worth.
@cas, thanks for reaching out!
I don't have any pending transactions to test right now, but I haven't noticed this issue in the Quicken Simplifi mobile app, and I'm not seeing the behavior you're describing when I just checked.
To troubleshoot, I'd recommend starting with a clean installation of the app:
Clearing the app data and completing these additional steps will help ensure you're running the latest release build with a fresh installation.
If these steps don't resolve the issue, I recommend contacting our Support team directly for further assistance. They may need to gather additional data to investigate and report the issue. https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support
Please let us know how things go, as it may help other users experiencing the same behavior!
Still there after resetting, etc
Interesting that in some registers it's one blank line, in others two or three.
I can live with it.
Found a simple solution - change register sort from 'pending to cleared' to 'newest to oldest' and the blank lines go are gone.
Just a stab in the dark, but is there any chance that you have some empty pending transactions in your file? The "newest to oldest" made me think that these phantom transactions may be old. I know this shouldn't happen, but you could take a look in the web app to see if you can find them. It could just be some sort of corruption, which only support could fix.
Anyhow, glad you found a workaround.
Perhaps Ghost transactions???
Now that it's November I'd expect they'd have moved on ;)
Did you not hand out candy? Perhaps that would have appeased the goblins. LOL
