Linking a expected refund to a pending transaction makes the transaction disappear

Arun

steps to reproduce
1) create a refund
2) Wait for transaction to appear in account as pending
3) go to refund tracker and manually mark transaction as received
4) select the pending transaction
5) pending transaction will disappear and refund will NOT be marked as received 

Coach Natalie

Hello @Arun,

Thank you for reporting this to the Community, although I'm sorry to hear that you're seeing this issue in Simplifi.

I didn't have any pending income transactions to test this with personally, but luckily my co-worker did! We were able to reproduce the issue and I have gone ahead and gotten it reported, and will be sure to post back as soon as I receive an update.

-Coach Natalie

SIMPL-11740

Coach Natalie

Hello @Arun,

Thank you for your patience as this is being worked on!

Great news! It looks like a fix for this issue is expected with the 3.74.0 Web Release. Please let us know if you continue to see an issue after that time. 

-Coach Natalie

Coach Natalie

Hello again @Arun,

Sadly, they pushed the fix to the 3.75.0 Web Release. I'll continue to keep you posted on any future updates.

-Coach Natalie

Coach Natalie

@Arun, is this issue resolved for you now? It looks like they got a fix in for both Web and Mobile.

-Coach Natalie