Avoid MFA every single time by "trusting the browser" or "remembering this device" (edited)

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Comments

  • Dan6912
    Dan6912 Member ✭✭

    +1 vote

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    In theory, this is happening one financial institution at a time right now, which is the only way this can happen; this post as a whole is otherwise too general to be useful.


    Rob Wilkens

  • CMM
    CMM Member

    +1…really hoping we get a fix soon. This has been very frustrating.

  • jtb36
    jtb36 Member

    Do we need to start creating individual posts for each financial institution that is requiring 2FA every time we log on to be addressed?

    This is becoming a very frustrating part of Simplifi.

  • perrynmyers
    perrynmyers Member ✭✭✭✭

    Bumping this request since this is something that should be implemented, otherwise automatic refresh for many of us simply fails each night and we get error messages in the morning.

  • PLEASEEEE address this already

  • Please fix this problem! It's one of the most annoying things about Simplifi! Other companies have clearly figured out a fix. Follow suit!

  • Any updates?

  • This would be super helpful for the Venmo integration.

  • imdZigman
    imdZigman Member ✭✭

    Empower Retirement, which manages various 401k plans, etc, also has this problem on Simplifi, though it didn’t originally. However, with other aggregators, this is not required, because the “remember this device” option is part of the process. Note…the screen shot below is part of the “add account” process for another aggregator.


    What makes it worse is that Empower only allows daily updates between 1 am and 5 am ET, so Simplifi users basically have to wake up during those hours to be able to manually update the account and enter the MFA code.

    IMG_8983.jpeg
  • +1 for Venmo

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    The "empower" thing above is clearly an "OAuth" login, which I imagine simplifi lacks for that provider. OAuth, I believe, is where they redirect you to the bank site to log in (I believe if successful, it passes back a token authorizing the account) - and it's here where the bank can 'remember' your account. I don't think you'll ever see that 'remember' option for sign-ins where simplifi collects (in its own prompts) your username and password.


    Rob Wilkens

  • imdZigman
    imdZigman Member ✭✭
    edited November 2024

    They did use an intermediary, as does Simplifi ….just a different one. Regardless of what is occurring, the current Simplifi approach simply is not practical or acceptable in a case where the update can only occur during overnight hours.

    My intent was to show it is possible, and is being done by multiple other aggregators, so Simplifi should prioritize this change, instead of just telling us to vote for a better MFA approach on a separate thread that’s two years old. Most of that thread is about other financial institutions that while doing MFA each time is annoying, could be nonetheless updated any time of day, unlike Empower.

  • +1 Vote

  • +1 vote. please make this happen

  • probablyjd
    probablyjd Member ✭✭

    The Simplifi team probably doesn't have direct control over the bank login process, since they most likely use a third party service like Plaid or Yodlee for bank connections (or even if it's managed by Quicken, it would be a separate team). So while they could (and should) pressure that service provider to work better with MFA, I can see why they haven't been able to implement this fix directly.

    But what Simplifi definitely CAN do is give us the ability to tell a specific account to update manually, or at a user-defined interval. Polling transactions every time I open the app makes sense for OAUTH accounts but is incredibly annoying and inefficient for accounts that require MFA.

    TL;DR: Please stop pinging my Venmo account every time I (or my wife) open the app.

  • kai4387
    kai4387 Member ✭✭✭✭
    edited December 2024
  • Flopbot
    Flopbot Superuser, Beta Tester ✭✭✭✭✭

    @probablyjd

    I do think that @kai4387 's link will get you what you need! I used this new feature to set me Flagstar bank accounts to only prompt for MFA once a day…as opposed to just about every time I logged into Simplifi.

    Chris
    Spreadsheet user since forever.
    Quicken Desktop user since 2014.
    Quicken Simplifi user since 2021.

  • johnnyjoesifer
    johnnyjoesifer Member
    edited January 14

    How is this still a problem? (edited)

    Please fix! It's not Venmo's fault. I'm not paying Venmo for a service, I'm paying you for a service. Find a way to make it work.

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    Each bank decides when to ask for MFA..

    SOME banks support OAUTH authentication, which ALLOWS you to grant a token to simplifi, so other than the first time MFA isn't needed

    SOMETIMES however even if the bank supports OAUTH Simplifi's service provider may not support it for that bank.

    This is more of a problem with older-style legacy connections, which are largely incompatible with remembering MFA.


    Rob Wilkens

  • Is this still an issue in today's world?

  • RFL281
    RFL281 Member

    Also still having this problem with Venmo, as well as my CollegeInvest (collegeinvest.org) account. Both institutions' websites remember my MFA credentials for a typical amount of time (a couple weeks or more), but need to reauthenticate every time with Simplifi.

  • RFL281
    RFL281 Member

    Add Target Circle Card to this list; it seems to have this problem now as well.

  • EL1234
    EL1234 Member ✭✭✭✭

    Same here and it's a fairly new issue (with Target at any rate). Quite annoying.

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