UBS Onesource for ACN returns error FDP-101

Options
valuexylophonebee
valuexylophonebee Member ✭
edited November 2022 in Adding and Updating Accounts
UBS Onesource for ACN returns error FDP-101
Tagged:

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Options
    Hello @valuexylophonebee,

    Thank you for reporting this issue to the Community, although I'm sorry to hear that you're experiencing difficulties connecting to UBS OneSource in Simplifi.

    A 101 error indicates that the bank is temporarily throttling connection traffic, which means that they're limiting the number of successful connections. For this particular error, we do want to allow at least 48 hours for the issue to self-resolve. More details on a 101 error can be found here. 

    Additionally, it looks like there are some authentication steps that need to be taken for UBS before connecting in Simplifi; our Support Article here has the steps to do so. Also, it looks like there are a few options listed in Simplifi for UBS OneSource, so I'd definitely suggest giving some of the options a try as well.

    Please let us know how it goes!

    -Coach Natalie
This discussion has been closed.

Categories