Stuck on "working our magic" screen.

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Cmill
Cmill Member
edited February 2023 in Report a Bug
Been stuck on this working our magic screen for about 2 hours now on the simplifi app. Starting to think this isn't normal. Anyone know what I can do to fix this? I have a month before the subscription goes through I don't wanna wait a while month to use this app
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  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
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    Suggestion: Try incognito/in-private mode on your web browser, this will simulate clearing cookies/cache for that session.  If it works there, you may need to clear cookies/cache in your browser.

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    Rob Wilkens

  • Cmill
    Cmill Member
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    Sadly I'm using the mobile app. I guess I can try it on my browser. I'll Check that out and be back
  • Clark
    Clark Member ✭✭✭✭
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    Whats a magic screen?
  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
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    @Cmill Maybe uninstall and reinstall the app?

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    Rob Wilkens

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