Capital One FDP-105 Connection Error

zstensen
zstensen Member
edited February 2023 in Adding and Updating Accounts
I have several Capital One accounts linked to Simplifi and they’ve had a FDP-105 error for the last 24 hrs. Everything was working okay until I tried adding three new Capital One accounts to my existing list. I initially had issues adding these new accounts, but after several attempts they were eventually connected. Shortly afterwards, all of my Capital One accounts went offline and won’t connect to Simplifi. Any recommendations or updates? 
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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @zstensen,

    Thank you for reaching out to the Community regarding this issue, although I'm sorry to hear that you're experiencing difficulties connecting to Capital One in Simplifi. 

    It looks like this issue was already escalated for you from an interaction you had with Chat Support. Once an update becomes available on the escalation, the Agent you originally worked with will be back in touch. 

    We appreciate your patience!

    -Coach Natalie
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