Issues with creating a recurring series from a transaction

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System
System Administrator admin
edited March 2023 in Report a Bug
This discussion was created from comments split from: Recurring transactions going wonky.
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  • bhharrison
    bhharrison Member ✭
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    Attempting to create a recurring series from an existing transaction is also unreliable. I tried several times - unsuccessfully - to create a recurring series for SiriusXM. When I selected the transaction, Simplifi built the series using information for a completely different transaction for Burger King. 
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    Hello @bhharrison,

    Thank you for reporting this issue to the Community, although I apologize that you're experiencing this behavior when attempting to create a Recurring Series from a transaction. 

    To clarify, did this just occur with that one transaction, or have you seen the behavior occur with multiple transactions? Hopefully this was just a one-off for that one transaction and things are working properly for you now, however, please be sure to let us know if this is reoccurring behavior. 

    -Coach Natalie
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