Trouble connecting to Ally Bank

Chrisk

Hello,

I am receiving the following error when trying to connect to Ally bank:

To connect to your account, you must complete an action at the website for AllyBank.
Care Code: FDP-108

Please advise.

Thank you

NickSully

I am getting the exact same error. I authenticate with my username/passwoord and then my 2fa but this message appears after doing so. 

Coach Natalie

Hello @Chrisk & @NickSully,

Thank you for reaching out to the Community regarding this issue, although I apologize that you're both experiencing difficulties connecting to AllyBank in Simplifi.

It looks like we have a known issue with AllyBank returning a 108 error. There is currently no ETA on a resolution, however, we do have a Community Alert available here that can be followed for updates in the meantime.

I hope this helps!

-Coach Natalie

Masha

Any updates on this? I have not been able to review my finances for 4 days now.

billy.govols

@Masha follow this issue, it's where updates will be posted:

https://community.simplifimoney.com/discussion/4518/new-2-23-23-allybank-returns-a-108-error

hahoans

Is there an issue connecting to Ally Bank? I've been receiving FDP-108 Errors now for the past two weeks.




Coach Natalie

Hello @hahoans,

Thanks for reaching out to the Community, although I'm sorry to hear that you're also experiencing difficulties connecting to AllyBank in Simplifi.

As you can see from the discussion above, the 108 errors are a known issue with AllyBank. We don't have an ETA on a resolution as of yet, however, our Community Alert can be followed for updates in the meantime.

https://community.simplifimoney.com/discussion/4518/new-2-23-23-allybank-returns-a-108-error

I hope this helps!

-Coach Natalie

jhayes

Nope, doesn't help.

Is there any other update about why it's a problem? Essentially saying “We are aware but don't know why it's happening or for how long utnil it's fix” really doesn't say anything at all.