Delete my account

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Smithes
Smithes Member
edited April 2023 in Troubleshooting

Please delete my quicken/Simplifi account and data

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  • papermuffins
    papermuffins Member ✭✭✭
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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    Hello @Smithes,

    Thanks for posting your request to the Community, although we're sorry to see you go!

    The link that @papermuffins provided is correct if you'd like to have your entire Quicken Account removed from our systems, however, you won't be able to exercise a CCPA request until your Simplifi Subscription is fully cancelled. I see that your auto-renew was disabled, however, your Subscription is still active until the end of the trial.

    To resolve this, we can cancel your Subscription effective immediately — just let us know. Otherwise, we do also have the option of removing your Simplifi dataset, which is all of the data that you input into the program, instead of going the CCPA route.

    Please let us know so we can best assist!

    -Coach Natalie

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